Every Rossm product purchased from our website or authorized retailer comes standard with a 1-year warranty and 100% money back guarantee.
Rossm product warrants that the purchased product is free from manufacturing defects and will function as intended for the life of the product. Your warranty will include replacement parts in the event of failure or defect of the: elastic, screws, inner plates, and/or money clip.
THIS WARRANTY DOES NOT COVER:
Normal wear and tear of the elastic; scratches on the outer-plates; damages caused by improper use or abuse; changes or modifications to any of the parts, stolen or lost items.
HOW TO MAKE A CLAIM:
Contact us at email@example.com with the following information:
- Pictures of the damaged parts and/or wallet or accessory
- Order number
- First & last name
- Full address (Street number/name, city, state, postal code)
- Phone number
If you have any further questions regarding the warranty on our products, please feel free to contact our friendly customer support team at firstname.lastname@example.org